Digitalization and the future of work in the financial services sector

Issues paper for the Technical Meeting on the impact of digitalization in the finance sector (Geneva, 24-28 January 2022)

This paper aims to inform the meeting’s discussion, highlighting the trends steering major sectoral changes and analysing how these impact employment, labour and social protection, and the sector’s regulatory environment.

Additional details

References

  • ISBN: 9789220354933 (print), ISBN: 9789220354940 (Web pdf)
Financial services and professional services sector
Workers at a local currency exchange and money transfer office provide service to customers.

Financial services and professional services sector

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