COVID-19 and care workers providing home or institution-based care

The COVID-19 pandemic has drawn attention to the already overburdened and understaffed home and institution-based care sector in many countries. This brief highlights the challenges faced in the recruitment, deployment, retention and protection of sufficient numbers of well-trained and motivated care workers. Sustainable investment in health and social care systems, including in the workforce itself, and in decent working conditions are needed to ensure the preparedness and resilience of the sector in times of crisis and beyond. Ensuring that care workers, together with their employers and other relevant stakeholders have an opportunity to make their voices heard is critical if they are to play a full and active role in the global response to the COVID-19 pandemic.